PRIVACY POLICY

1. Who We Are

This Privacy Policy outlines how ChaseK9 ("we", "us", "our") collects, uses, and protects any personal information you provide when using our website or booking our services.

2. Information We Collect

We may collect the following personal information when you fill out an intake form or book a service:

Your full name and contact details (email address, phone number, physical address).

Information about your dog (age, breed, medical history, behavioural background).

Payment details processed securely via our third-party booking providers.

3. How We Use Your Information

We collect this data to:

Process bookings and deliver personalized training services.

Communicate with you regarding session updates, scheduling, or inquiries.

Issue invoices and keep accurate business records.

4. Data Security & Third-Party Services

We never sell or rent your personal data to third parties. We share data only with trusted third-party service providers necessary to operate our business, including:

Squarespace: Website hosting and form storage.

Setmore / Acuity Scheduling: Appointment booking and scheduling.

Stripe / PayPal: Secure payment processing.

5. Your Rights

Under UK GDPR, you have the right to request access to the personal data we hold about you, request corrections, or ask for your data to be deleted. To exercise these rights, please contact us directly.